Return policy
30 money back guarantee – if you are not completely satisfied with any of our products, return the unused product along with a copy of the invoice. Full refund for unopened products. No refund for opened, or products that appeared to have been tampered with (example: missing seal).
What type of information we collect and how it is used:
Some forms on our site may require you to give us your contact information for orders or for other purposes. Beta-glucan-online.com uses this data for product delivery as well as its own internal purposes for continued development of the website.
Vitamin Pros may also use this data to communicate via e-mail to inform you on specials or educational material.
At times we may conduct online surveys to enhance customer service, products and other items related to commerce enhancement.
We do not provide or sell this information to any third parties.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control
Regarding cookies
Cookies make browsing easier for customers who visit the site regularly. They neither infringe on the privacy of customers, nor inflict any damage to customers’ computers. Users may reject cookies by changing the settings in their browser software.
Vitamin Pros strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party. Period.”
How we gather information from users
How we collect and store information depends on the page you are visiting, the activities in which you elect to participate and the services provided. For example, you may be asked to provide information when you register for access to certain portions of our site or request certain features, such as newsletters or when you make a purchase. You may provide information when you participate in sweepstakes and contests, message boards and chat rooms, and other interactive areas of our site. Like most Web sites, Vitamin Pros also collects information automatically and through the use of electronic tools that may be transparent to our visitors. For example, we may log the name of your Internet Service Provider or use cookie technology to recognize you and hold information from your visit. Among other things, the cookie may store your user name and password, sparing you from having to re-enter that information each time you visit, or may control the number of times you encounter a particular advertisement while visiting our site. As we adopt additional technology, we may also gather information through other means. In certain cases, you can choose not to provide us with information, for example by setting your browser to refuse to accept cookies, but if you do you may be unable to access certain portions of the site or may be asked to re-enter your user name and password, and we may not be able to customize the site’s features according to your preferences.
What we do with the information we collect
Like other Web publishers, we collect information to enhance your visit and deliver more individualized content and advertising. We respect your privacy and do not share your information with anyone.
Aggregated Information (information that does not personally identify you) may be used in many ways. For example, we may combine information about your usage patterns with similar information obtained from other users to help enhance our site and services (e.g., to learn which pages are visited most or what features are most attractive). Aggregated Information may occasionally be shared with our advertisers and business partners. Again, this information does not include any Personally Identifiable Information about you or allow anyone to identify you individually.
We may use Personally Identifiable Information collected on Vitamin Pros to communicate with you about your registration and customization preferences; our Terms of Service and privacy policy; services and products offered by Vitamin Pros and other topics we think you might find of interest.
Personally Identifiable Information collected by Vitamin Pros may also be used for other purposes, including but not limited to site administration, troubleshooting, processing of e-commerce transactions, administration of sweepstakes and contests, and other communications with you. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. We will use your information only as permitted by law. In addition, from time to time as we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses. In such transactions, user information may be among the transferred assets. We may also disclose your information in response to a court order, at other times when we believe we are reasonably required to do so by law, in connection with the collection of amounts you may owe to us, and/or to law enforcement authorities whenever we deem it appropriate or necessary. Please note we may not provide you with notice prior to disclosure in such cases.
Affiliated sites, linked sites, advertisements and referral program.
Vitamin Pros expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. For example, during your visit to our site you may link to, or view as part of a frame on a Vitamin Pros page, certain content that is actually created or hosted by a third party. Also, through Vitamin Pros you may be introduced to, or be able to access, information, Web sites, features, contests or sweepstakes offered by other parties. Vitamin Pros is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. Vitamin Pros does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
Referral program: We offer a referral program for our users which rewards users with coupon discounts. If the person referred does return and make additional purchases within a set timeframe the user also receives additional coupon discount(s). Abuse of the referral system will lead to prohibition against its usage by the abuser. Most products are included in the referral program, however due to profit margins some are not.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Vitamin Pros and this policy.
Deletion of Information
If you would like to permanently delete your customer information please contact us by clicking here and submitting here and describing what you would like permanently deleted. VitaminPROS does not maintain credit cards information, including card numbers, expiration dates, and verification numbers.
Children
Vitamin Pros does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Vitamin Pros has any information from or about anyone under 13, please contact us at the address listed below.
Contacting us
If you have any questions about this privacy statement or the practices of our site, please contact:
Vitamin Pros
PO Box 593
Warren, PA. 16365
Email: admin “at symbol” vitaminpros.com
Changes to this Policy
Vitamin Pros reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
Governing law
This policy and the use of this Site are governed by Vitamin Pros’s choice law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the location of Vitamin Pros’s choice. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the location of Vitamin Pros’s choice, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
Vitamin Pros is controlled, operated and administered entirely within Vitamin Pros’s choice. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.
